The day my prospective home was inspected we found that the water was left running by the seller’s de-winterizing team. The kitchen and dining area, the formal living room, and the family room were flooded and my beautiful wood floors were ruined. Our real estate agent found the UltraClean. They stepped in, evaluated the situation and made recommendations. I lived on the east coast and placed the clean up and restoration in their hands. Their representative was fantastic! He kept in touch with me, almost daily, by e-mail or telephone calls. He was available for questions and sent me pictures of the progress and was always courteous. When I arrived two months later I could not have been happier.